Privacy Policy

CarQrAlert ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle protection services.

By using our services, you consent to the data practices described in this policy.

We collect the following personal information:

• Contact Information: First name, last name, email address, phone number
• Payment Information: Processed securely through Stripe (we do not store payment details)
• Service Data: QR codes, alert messages, notification preferences
• Usage Data: Service interactions, scan events, notification delivery status

We automatically collect certain technical information:

• Device Information: Device type, operating system, browser type
• Usage Analytics: Service usage patterns, feature interactions
• Log Data: Server logs, error reports, performance metrics

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our QR code protection services
• Communication: To send notifications, alerts, and support messages
• Payment Processing: To process payments through our secure payment partners
• Support: To provide customer support and respond to inquiries
• Improvement: To improve our services and develop new features
• Security: To protect against fraud and ensure service security

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our services (payment processors, SMS providers, email services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication measures
• Regular Audits: Regular security assessments and vulnerability testing
• Secure Infrastructure: Hosted on secure, reliable cloud infrastructure

While we strive to protect your data, no method of transmission over the internet is 100% secure.

We retain your information for as long as necessary to provide our services:

• Account Data: Retained for the lifetime of your service
• QR Code Data: Retained as long as your service is active
• Alert History: Retained for 12 months for service improvement
• Payment Data: Processed by Stripe, not stored by us

You may request deletion of your data by contacting our support team.

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic service functionality
• Analytics Cookies: Help us understand service usage and improve performance
• Preference Cookies: Remember your language and display preferences

You can control cookie settings through your browser preferences.

Our service integrates with third-party services:

• Stripe: Payment processing (subject to Stripe's privacy policy)
• SMS Providers: For sending text message notifications
• Email Services: For sending email notifications

These services have their own privacy policies, and we encourage you to review them.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our service

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Subject Line: "Privacy Policy Inquiry"
• Response Time: Within 24-48 hours

We are committed to addressing your privacy concerns promptly and thoroughly.