Terms of Service

Last updated: January 2025

Service Agreement

Acceptance of Terms

By purchasing and using CarQrAlert services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Service Description

CarQrAlert provides QR code-based vehicle protection services, including:

  • QR code generation and management
  • Email and SMS notification system
  • PDF certificate generation
  • 24/7 alert monitoring
  • Lifetime protection coverage
Payment and Pricing

All services are priced at €9.99 as a one-time setup fee. This includes:

  • Lifetime QR code protection
  • Unlimited alert notifications
  • Professional PDF certificate
  • No recurring fees or hidden costs

Payment & Refunds

Refund Policy
Important Refund Information:
  • 7-Day Refund Window: Refunds are only available within 7 days of purchase
  • 10-15 Day Processing: Approved refunds are processed within 10-15 business days
  • No Refunds After 7 Days: No refunds will be issued after the 7-day period
  • Service Usage: Refunds may be denied if services have been actively used

Service Management

Service Updates and Maintenance

CarQrAlert reserves the right to:

  • Perform system upgrades and maintenance at any time
  • Release hot fixes and security patches without prior notice
  • Update service features and functionality
  • Modify service availability for maintenance purposes

We strive to minimize service interruptions, but some downtime may be necessary for updates and improvements.

User Responsibilities

By using CarQrAlert services, you agree to:

  • Provide accurate and complete information during registration
  • Use the service only for lawful purposes
  • Not attempt to reverse engineer or hack our systems
  • Maintain the security of your account information

Legal & Liability

Limitation of Liability

CarQrAlert provides vehicle protection services but cannot guarantee:

  • Prevention of vehicle damage or theft
  • Immediate response times for all alerts
  • Accuracy of third-party services (SMS, email providers)

Our liability is limited to the amount paid for the service.

Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to:

  • Collection of contact information (name, email, phone)
  • Processing of payment information through Stripe
  • Storage of QR code and alert data
  • Use of data for service provision and support
Termination

We may terminate or suspend your access to services if:

  • You violate these Terms of Service
  • You engage in fraudulent or illegal activities
  • You abuse our systems or services
  • Required by law or regulatory authorities

Legal Framework

Changes to Terms

CarQrAlert reserves the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of services constitutes acceptance of modified terms.

Governing Law

These terms are governed by the laws of the jurisdiction where CarQrAlert operates. Any disputes will be resolved through appropriate legal channels.

Final Agreement

By purchasing CarQrAlert services, you acknowledge that:

  • You have read and understood these Terms of Service
  • You agree to be bound by all terms and conditions
  • You understand the refund policy and time limitations
  • You accept that service updates may occur without notice
  • You will contact [email protected] for all issues

Support Contact

For all questions, issues, and support:

Email: [email protected]

Response Time: Within 24-48 hours during business days

Note: All support requests must be submitted via email

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