Frequently Asked Questions

CarQrAlert is a vehicle protection service that uses QR codes to help vehicle owners receive instant notifications when someone scans their QR code. This allows for quick communication between vehicle owners and people who need to contact them.

Key features include:

• Unique QR code generation for each vehicle
• Instant email and SMS notifications
• Professional PDF certificate
• Lifetime protection with no recurring fees

The process is simple:

1. Register: Provide your contact information and payment
2. Receive QR Code: Get your unique QR code via email
3. Print & Display: Print the QR code and place it on your vehicle
4. Get Notified: Receive instant alerts when someone scans your QR code

CarQrAlert costs €9.99 as a one-time setup fee. This includes:

• Lifetime QR code protection
• Unlimited alert notifications
• Professional PDF certificate
• No recurring fees or hidden costs

We accept all major credit and debit cards through our secure Stripe payment system:

• Visa
• Mastercard
• American Express
• Other major credit cards

All payments are processed securely and we never store your payment information.

To request a refund, please contact [email protected] within 7 days of your purchase.

For best visibility and accessibility, place your QR code in these locations:

• Driver's Window: Most common and easily accessible
• Windshield: Front passenger side corner
• Rear Window: Bottom corner for easy scanning
• Side Mirror: If using a weatherproof sticker

Make sure the QR code is clearly visible and not obstructed by dirt or damage.

When someone scans your QR code, they can:

• Send you an instant alert message
• Choose from predefined alert types (Vehicle Blocking Access, Police/Emergency Required, General Message)
• Add a custom message if needed

You will immediately receive:

• Email notification with the alert details
• SMS notification (if enabled)
• Complete message and contact information

Yes! You can have multiple QR codes for different vehicles. Each QR code is unique and will send notifications to your registered email and phone number.

To add additional QR codes, please contact [email protected] with your request.

If your QR code gets damaged or lost, we do not provide backup or new QR codes. You need to buy again new QR codes from our website.

For best durability, we recommend:

• Printing on quality paper
• Using a protective sleeve or laminate
• Keeping a backup copy

Yes, we take security very seriously. We implement:

• Encryption: All data is encrypted in transit and at rest
• Secure Payments: Payment processing through Stripe's secure system
• Data Protection: Compliance with privacy regulations
• Access Controls: Strict authentication and authorization

We never share your personal information with third parties except as required for service provision.

We collect and store:

• Contact Information: Name, email, phone number
• Service Data: QR codes, alert messages, notification logs
• Payment Information: Processed securely through Stripe (we don't store payment details)
• Usage Analytics: Service interactions and performance data

For detailed information, please see our Privacy Policy.